Our Story

Bethany and Matthew are a compassionate and dedicated team with a deep understanding of caregiving.

Bethany is a devoted mother of 10 children, including one with significant special needs. Her journey has been shaped by firsthand experiences navigating the challenges of caregiving, from facing a lack of support to dealing with low-quality care, abuse, and negligence in professional settings. With over 20 years in senior care and home healthcare, and 12 years in developmental disabilities care, Bethany has served as a parent, agency employee, and independent provider. Her experiences have fueled her commitment to advocating for high-quality, compassionate care for individuals with unique needs.

Matthew joined the family in 2020 and quickly embraced the role of caregiver for individuals with developmental disabilities. With over 4 years of hands-on experience as a parent, agency employee, and independent provider, Matthew brings empathy, dedication, and a fresh perspective to caregiving.

Together, Bethany and Matthew are passionate about creating a supportive environment where individuals and families receive the respect, dignity, and care they deserve.

**About SafeHaven Care Services**  

SafeHaven Care Services was founded to serve individuals across the state of Ohio, with a special focus on those requiring the highest levels of care. We understand the challenges families face when seeking reliable, compassionate support for their loved ones, and we are dedicated to being a trusted partner in their journey.  

Our mission is rooted in honesty, diligence, and compassion. We operate with the utmost integrity, ensuring that every individual receives the care and respect they deserve.

At SafeHaven, we are more than just caregivers—we are advocates for quality, dignity, and hope.

Families Know their Loved Ones Best!

— Bethany Joyal-Cousin, Owner

Exceptional Care at a Reasonable Price

Our staff will work with you every step of the way to find the best care options possible